Privacy Policy
1. Who we are
This Privacy Policy explains how Kreditdienstleistungsinstitut (KrDI), Gabelsbergerstraße 1a, 59069 Hamm, Deutschland, ("KrDI", "we", "us") handles personal data collected through the website hfi-inkasso.org. KrDI is an information office and does not offer paid financial, legal or debt-collection services.
2. What data we collect
- Contact form data: name, email address, subject and message content that you choose to submit.
- Technical data: general, non-identifying information such as browser type, device type and pages visited, collected through cookies and similar technologies as described in our Cookies page.
- We do not request or knowingly collect account numbers, passwords, national identification numbers, or payment card details through this website.
3. Why we process this data
- To respond to general enquiries submitted through the contact form or by email.
- To maintain and secure the technical operation of this website.
- To understand, in aggregate, how visitors use our published information so we can keep it accurate and useful.
4. Legal basis
Where the General Data Protection Regulation (GDPR) applies, we process contact form data on the basis of your consent (Article 6(1)(a) GDPR) and our legitimate interest in responding to enquiries (Article 6(1)(f) GDPR). Cookie-related processing is based on consent where required by applicable law.
5. Who we share data with
We do not sell personal data. Data may be shared with technical service providers who help us operate this website (for example, hosting providers), acting under contractual data protection obligations. We do not share your data with debt collectors, lenders or marketing companies.
6. How long we keep data
Contact form submissions are retained only for as long as necessary to respond to your enquiry and to comply with any applicable legal retention obligations, after which they are deleted.
7. Your rights
Subject to applicable law, you may have the right to request access to, correction of, or deletion of your personal data, to object to or restrict certain processing, and to request data portability. You may also lodge a complaint with your local data protection authority. To exercise any of these rights, contact us at support@hfi-inkasso.org.
8. Children's privacy
This website is not directed at children, and we do not knowingly collect personal data from children.
9. Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised.
10. Contact
Kreditdienstleistungsinstitut (KrDI)
Gabelsbergerstraße 1a, 59069 Hamm, Deutschland
Telephone: +49 2385 922440
Email: support@hfi-inkasso.org